TERMS & CONDITIONS
Website Terms and Conditions
Last Updated: 16th February 2025
Welcome to Scaffold Supplies Ltd (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website www.scaffoldsupplies.co.uk and the purchase of scaffolding tubes and fittings from us. By accessing or using our website, you agree to comply with and be bound by these terms.
1. General Terms
1.1 These Terms apply to all visitors, users, and customers of our website.
1.2 By using our website, you confirm that you are at least 18 years old and legally capable of entering into a contract.
1.3 We reserve the right to modify these Terms at any time, and it is your responsibility to review them regularly.
2. Products & Orders
2.1 All products displayed on our website are subject to availability.
2.2 We reserve the right to refuse or cancel any order if there is an issue with pricing, stock availability, or payment processing.
2.3 Product descriptions and images are for reference only. There may be slight variations in size, colour, or finish.
3. Pricing & Payment
3.1 All prices are listed in GBP (£) and are exclusive of VAT unless otherwise stated.
3.2 Payment must be made in full at the time of ordering. We accept payments from all major UK banks, including Visa, Visa Debit, Mastercard, and American Express. For larger orders, funds must clear in our account before goods are released. The fastest way to pay is via bank transfer using BACS, CHAPS, or Faster Payments.
3.3 If a pricing error occurs, we reserve the right to cancel the order and refund any payments made.
4. Delivery & Shipping
4.1 We deliver across the UK. Please contact us for a no-obligation delivery quote. Goods are typically delivered within 3–5 working days.
4.2 Delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party couriers.
4.3 Risk of loss or damage passes to you upon delivery. Please inspect goods upon arrival and notify us of any issues within 48 hours.
5. Returns & Refunds
5.1 You may return unused and undamaged items within 14 days of receipt for a refund, excluding delivery charges.
5.2 Custom or specially ordered products are non-returnable unless faulty.
5.3 Refunds will be processed within 7–10 working days after we receive the returned items.
5.4 Customers are responsible for return shipping costs unless the item is faulty or incorrect.
6. Warranty & Liability
6.1 We warrant that our products are free from defects in material and workmanship.
6.2 Our liability is limited to the replacement or refund of defective products. We are not responsible for any indirect or consequential losses.
6.3 Customers must use scaffolding products according to industry standards and safety regulations. We are not liable for misuse.
7. Intellectual Property
7.1 All content, images, logos, and text on our website are owned by or licensed to us. Reproduction without permission is prohibited.
8. Privacy & Data Protection
8.1 We process personal data in accordance with our Privacy Policy.
8.2 By using our website, you consent to the collection and use of your data as described in our Privacy Policy.
9. Governing Law & Disputes
9.1 These Terms are governed by the laws of England and Wales.
9.2 Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact Information
If you have any questions about these Terms, please contact us at:
Scaffold Essentials Ltd
Registered office: 128 City Road, London, United Kingdom, EC1V 2NX
Email: sales@scaffoldessentials.co.uk
Phone: 0203 929 2079